Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How long does shipping take for Rippl Impact Gear?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on unused items in their original packaging within 30 days of purchase. If there is a manufacturing defect, please contact our support team for a replacement.
How do I ensure I choose the right size for my protective gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions with a flexible tape measure and comparing them to our charts to ensure maximum protection and comfort.
Are Rippl Impact products covered by a warranty?
Yes, all Rippl Impact Gear comes with a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear from intense athletic activity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
How should I clean and maintain my gear for longevity?
We recommend hand washing most gear with mild detergent and air drying away from direct sunlight. Avoid machine washing or high-heat dryers, as this can compromise the integrity of the impact-resistant materials.